Chromebooks/Tech Help

Media Services Has New Chromebooks for Student Checkout! - Swarthmore  College ITS Blog

 

NEW STUDENT CHROMEBOOK REQUEST
Print and complete the ELBC User Agreement Form and return it to the Media Center.
CLICK HERE FOR THE FORM

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LOST CHROMEBOOK, CHARGER, AND/OR CASE
If you have misplaced or damaged a Chromebook device, power cord, AND/OR case for your school-issued Chromebook.  Below is the ELBC Online Replacement Store and it includes information on how to order replacements from our approved vendor. 


***REPLACEMENT DEVICES, CHARGERS, and CASES ARE NOT AVAILABLE AT THE SCHOOL. ***

Click Link to Order or Copy the Web Address:

ELBC Device, Charger, Case Replacement Online Store (https://interconnect.pivotts.com/prosys)

First, select REGISTER NOW.

Next, use the Registration Code: hP1mC6vA6t; be sure to check the box for I am not a Robot.

Finally, complete the User Setup.

You may have the items shipped to your home address.

Remember, when you leave North Clayton High School, please return the replacement power cord or case with the Chromebook. Below is a list of the current prices:

 

Chromebook Device: $339.00

Chromebook Charger: $29.00

Chromebook Case: $16.00

Chromebook (Device, Charger & Case): $384.00

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STOLEN CHROMEBOOK
Students must immediately report any lost, stolen, or damaged device to the school technician, Ms. Toya Amy ([email protected]). 

For stolen devices please follow these steps:

 

  • Obtain your device serial number from the school technician
  • Next, your parent/guardian will have to File a Police Report.
  • Bring the Police Report to the on-site technician at North Clayton High school, Ms. Amy.
  • If available, a loaner device will be provided until the replacement Chromebook arrives only after we have received the police report.
  • Once the replacement Chromebook arrives it will be swapped out for the loaner device.


**Remember Chromebook are property of Clayton County Public Schools and will need to be returned when your child leaves North Clayton High School. **

 

The technician’s hours at North Clayton High School are: Monday - Friday from 8:30 am to 3:30 pm.

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TECHNOLOGY/PORTAL SUPPORT
If you are having a technology problem or need help with password resets for Infinite Campus, Rapid Identity, or USA TestPrep, please fill out this google form. Please leave an email and cellular number that you check often and the technology support them will reach out to you soon.

 

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